Marks pledges to be so efficient she will make her current job redundant

KINGSTON, Jamaica—Minister of Efficiency, Innovation and Digital Transformation, Ambassador Audrey Marks, has pledged to be so efficient at what she does that she will make her current job redundant.

Marks gave the commitment on Wednesday during her contribution to the 2026/27 Sectoral Debate in the House of Representatives.

She told the Parliament that to secure Jamaica’s future, “we must evolve beyond traditional physical service delivery into a Government Digital Twin: a fully integrated, secure, parallel ecosystem where every critical public service that can be digitised exists simultaneously in both physical and digital form.”

Marks explained that the Government Digital Twin will establish unified government service portals that communicate seamlessly, allowing citizens to provide their information once and securely access multiple government services, regardless of which public body delivers the service.

“With the Digital Twin, government services will remain available regardless of hurricanes, floods, pandemics, infrastructure outages, geographic barriers or economic shocks,” said Marks.

She shared that she was working to put the Government Digital Twin project under the National Reconstruction and Resilience Authority (NaRRA) to supercharge its implementation.

“With NaRRA, major national innovation and digital transformation projects can be assessed and implemented on a timely basis to benefit Jamaicans. This will work to reduce the high levels of duplication – particularly where those duplications are costly,” she said.

She outlined that every digital public service will move through a disciplined process: from concept to prototype, to security testing, to production, to national rollout.

Said Marks: “This is how Jamaica will move decisively from years of delay to a future of faster, smarter, and more responsive public service delivery. Through this framework, long-standing challenges in procurement, permits and licences, regulatory coordination, and government payments will be systematically transformed —unlocking greater efficiency, reducing frustration, and creating a modern government that works better for every Jamaican”.

Continuing, Marks said, “With NaRRA as the anchor of Government’s Digital Twin, it is my intention to make interacting with the government so efficient, my current job will become redundant!”